CAMPBELL COUNTY
GILLETTE, WYOMING
Operations Manager
Class specifications are intended to present a descriptive list of the range of duties performed by
employees in the class. Specifications are not intended to reflect all duties performed within the job and/or department.
DEFINITION
To direct, administer, organize, supervise, plan, and coordinate the activities of the Operations Department of CAM-PLEX; coordinate assigned activities and events with outside
agencies, and the general public; provide assistance to and assume the responsibilities of the Executive Director in his/her absence.
SUPERVISION RECEIVED AND EXERCISED
Exercise direct supervision over Event Custodial Supervisor, Maintenance Supervisor, Event Custodians, Event Technicians, Maintenance Technician(s), Mechanic(s), Grounds Maintenance
Supervisor, Facilities Coordinator, and seasonal/temporary workers.
Receive administrative direction from CAM-PLEX Executive Director.
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES
Important and essential duties may include, but are not limited to, the following:
- Plan, coordinate, and evaluate the organization, staffing, and operational activities for the Operations division of CAM-PLEX.
- Develop and maintain a maintenance program for all CAM-PLEX facilities, vehicles, and equipment to ensure they are properly repaired and maintained; maintain appropriate records
and prepare reports as directed.
- Select, train, motivate, and evaluate assigned staff; provide or coordinate staff training and development; work with employees to correct deficiencies; implement discipline and
termination procedure; assign tasks, projects, and monitor assigned personnel; work with staff to ensure quality service.
- Identify opportunities to improve operations and service methods and procedures; assist in the implementation of goals, objectives, policies, and procedures for assigned areas
to ensure quality service.
- Attend and participate in City/County meetings, Land Board meetings, and represent CAM-PLEX as directed.
- Develop, administer, monitor, and coordinate department budget; forecast funding needs for staffing, materials and supplies; capital equipment and facility maintenance; monitor
and approve expenditures; make recommendations as necessary.
- Maintain the vehicle and equipment use plan and complete inventory of equipment; manage an inventory control system.
- Coordinate and promote services, activities and events with other CAM-PLEX departments, outside agencies and the general public to ensure successful programming.
- Routinely inspect all aspects of CAM-PLEX operations; report problems or concerns to the Executive Director; solve problems as directed.
- Collaborate with the Executive Director to plan and conduct regular improvements and major construction projects; communicate regularly with the Executive Director to keep
him/her informed of department and personnel activities.
- Facilitate interdepartmental cooperation and understanding; provide training methods for staff to ensure a positive work environment.
- Prepare specifications and contract documents for facility repair and construction activities and capital expenditures; review construction and repair projects as needed.
- Respond to and solve sensitive, difficult, or confidential issues as they relate to facility rental and/or operation.
- Adhere to safe work practices and procedures.
- Attend and participate in staff meetings, professional group meetings and related activities; attend workshops, conferences, and classes to increase professional knowledge;
serve on committees as assigned.
OTHER JOB RELATED DUTIES
Perform related duties and responsibilities as required.
JOB RELATED AND ESSENTIAL QUALIFICATIONS
Knowledge of:
- Operational characteristics, services, and activities of a comprehensive multi-events facility.
- Organization and management practices as applied to the analysis and evaluation of multi-events facility programs, policies, and operational needs.
- Principles and practices of multi-events facility program development and administration.
- Methods, materials, equipment, procedures, and practices utilized in multi-events facility maintenance and repair.
- Recent developments, current literature, and sources of information regarding multi-events facilities.
- Principles and procedures of contract administration.
- Principles and practices of crowd management.
- Advanced negotiation skills.
- Principles and practices of budget preparation and administration.
- Principles and techniques used in interacting with the public.
- Principles of supervision, training, and performance evaluation.
- Modern office procedures, methods, and equipment.
- Principles and practices of working safely.
- Principles and practices of safe driving.
- CPR/First Aid/AED.
Skill to:
- Operate modern office equipment.
- Operate a motor vehicle, commercial vehicles, tractors, and fork lifts safely.
Ability to:
- Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
- Communicate clearly and concisely, both orally and in writing.
- Interact courteously and effectively with the public.
- Deal effectively with difficult people.
- Deal with sensitive and confidential matters or situations.
- Plan and organize work to meet schedules and time lines.
- Prepare and administer budget.
- Provide administrative and professional leadership and direction for department personnel.
- Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
- Select, supervise, train, and evaluate staff.
- Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
- Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
EXPERIENCE AND TRAINING GUIDELINES:
Any combination equivalent to experience and
training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Experience:
- Five to six years experience in facility management and operations.
Education/Training:
- Equivalent to a Bachelor's or Master's degree in Business, Facility Management, or a related field.
LICENSE, CERTIFICATE OR REGISTRATIONS:
Must be current or obtained within a specified time frame as defined upon employment.
- Valid Commercial Driver's License (CDL).
- CPR/First Aid/AED.
WORKING CONDITIONS:
Essential duties require the following:
Working Environment:
- Moderate exposure or undesirable working conditions.
Physical Activities:
- Essential functions require maintaining physical condition necessary for moderate physical activity such as sitting, standing, walking, kneeling,
crouching/stooping/crawling, twisting, climbing, and lifting up to 50 lbs.